Frequently Asked Questions about MealGifts.com
Do you ship anywhere?
We ship to every state in the continental U.S. however, we cannot deliver to P.O. Boxes, APO or FPO addresses. Additionally, we cannot ship to hospitals. Please double check your recipient’s address before you order as we are not responsible for thawed packages due to an incorrect address.
How are the meal gifts shipped?
Our meal gifts are chef-prepared in our USDA-approved kitchen. Once prepared, the meal is flash frozen and shipped in a reusable Styrofoam cooler with dry ice to your recipient. We use FedEx to ship our meal gifts so the package will arrive to your recipient via FedEx.
Why can't I have my meal gift delivered to a hospital?
FedEx deliveries at hospitals go to one receiving area and there is no way to guarantee your recipient will receive their gift. For this reason, we cannot guarantee your gift will be delivered to a hospital patient and we will not be responsible for lost meal gifts.
Where do the meal gifts come from?
Our meals are chef-prepared in a USDA-approved kitchen located in the Midwest. Your meal gift will arrive frozen and your recipient can either warm it up on the spot or place it in the freezer for another day.
How many days will it take my meal gift to arrive to my recipient?
Your meal gift will arrive in 1-3 days (excluding Sundays and Mondays), depending on where it’s being shipped. After you place your order, a representative from MealGifts.com will call your recipient and let them know about your gift. They’ll then work out an exact day for the meal to arrive. If you prefer to choose your own delivery date instead of having us call your recipient, you may select a delivery date in the checkout and we will have your gift arrive on that date.
How will my recipient heat up their meal gift?
Each package comes with a list of heating instructions for the items you have ordered. Some meals have instructions for the stove top while other meals have oven instructions. If your recipient has any further questions on how to prepare their meal gift, they can always call us toll free at 888.994.7401 and we would be happy to answer any questions they may have.